NOUS — Use cases: real operations, regulated sectors, and governed omnichannel

Use cases

AI executing real work on your data, with the rules and approvals you control

A single Nous installation handles live database queries, transactional workflows, tiered approvals, and operational alerts across the enterprise without your information ever leaving your infrastructure.

Live queries & cross-checks Native database connectivity with Vault-secured credentials (read-only by default)
Transactions & approvals Routes by amount or condition, L1/L2 signatures, and automatic voice:SIP calls when an SLA expires
Omnichannel & auditable Web, Android, iOS, WhatsApp, Voice/SIP, and Alexa with end-to-end immutable lineage

End to end

Four real operations: from a natural-language request to an audited outcome

In every case, teammates interact naturally from their preferred channel, the kernel enforces policies and injects credentials from the Vault, and the operation closes with full traceability.

Commercial & Finance · Signed workflow

Credit-note approval and sales adjustment

When a commercial adjustment exceeds your threshold (for example, 10,000 or more), Nous runs the full validation and signature chain without scattered emails or spreadsheets.

  • Request: an account executive submits the adjustment from Web or mobile indicating customer, invoice, and business justification.
  • Governance: the kernel evaluates rules top to bottom (contractual discount vs. sales adjustment) and triggers the chain SITE_MANAGER → GOP → DIRECTOR_SEGMENTO → CFO.
  • Execution & SLA: notifies via inbox, email, and Teams; if an approver does not respond within the SLA, Nous automatically calls them over voice:SIP.
  • Outcome: L1/L2 signature with signer PIN, document ready for official digital signing, and full decision lineage in the event viewer.
Finance & Treasury · Query & cutoff

Supplier payment cutoffs, receivables, and official exchange rate

Treasury and finance teams check in seconds which suppliers are scheduled for the cutoff, aging receivables, and today’s official SUNAT exchange rate on live data.

  • Request: “Which suppliers do we pay this cutoff?”, “What is Acme’s debt?”, or “What is today’s SUNAT exchange rate?”.
  • Governance: Nous resolves the business ontology objects (Valuation, Collection by aging, Invoice, Exchange rate) according to the user’s role.
  • Secure execution: queries SQL Server, PostgreSQL, Oracle, or your ERP using native drivers and Vault-protected keys, in read-only mode by default.
  • Outcome: itemized breakdown by supplier, due date, and cutoff total, with the explicit guarantee that no payment is executed outside an authorized workflow.
Banking & Risk · Governed decision

Unrecognized card charge and real-time fraud evaluation

When a customer reports an unrecognized foreign purchase, Nous cross-checks the transaction with the fraud decision engine and follows bank policy without exposing sensitive data.

  • Request: “I was charged for a purchase in Israel that I did not make” from the service channel or help desk.
  • Governance: verifies cardholder identity or analyst role, masks card fields, and enforces risk and compliance policies.
  • Contracted execution: locates the charge (amount, timestamp, online merchant) and queries the fraud decision engine to score the risk level.
  • Outcome: immediate case creation or preventive block under policy, recording full lineage of who reported, what data was accessed, and which rule decided.
Executive & Commercial · Operational intelligence

Morning company pulse, overdue receivables, and inactive customers

Executives and commercial leaders get the real status of the company first thing in the morning and spot revenue leaks or bottlenecks before month-end.

  • Request: “How did the company wake up today?”, “What would you do if you were the manager today?”, or “Show me customers who have not bought in more than 60 days”.
  • Governance: cross-references authorized objects (Commercial customer, Invoice, Collection by aging, Margin bridge) within each manager’s scope.
  • EVA reasoning: synthesizes overdue portfolio, largest pending approvals, and monthly margin shifts compared to the prior period.
  • Outcome: prioritized, actionable recommendations ready for leadership to decide or launch the right workflow from Web, Android, iOS, or voice—never acting on autopilot.

One platform across the enterprise

Use cases by business department

Every department works with its own business objects, queries, and approval tiers on the same Nous installation.

Finance, accounting & treasury

Supplier payment cutoffs, annual gross revenue and account statements, aging receivables, official exchange rates, and ERP reconciliation.

Commercial, sales & collections

Customer lookup by tax ID, latest issued invoices, overdue vs. current debt, alerts for customers without purchases in 60+ days, and margin tracking.

Operations, procurement & fleet

Purchase orders, service valuations, fleet or station consumption tracking, vehicle rankings, and inactive-unit alerts.

Risk, legal & internal audit

Full decision reconstruction in the event viewer (who asked, what data was used, which policy applied, and who approved), controls, and L1/L2 signature evidence.

Executive leadership & management

Daily executive briefing, actual-vs-estimate margin bridges, unblocking critical approvals, and recommendations grounded in live data.

IT, architecture & process owners

Governed workflow authoring through guided interviews (idea → interview → draft → canvas), shared native connectors, and a centralized Vault.

Industries & critical environments

Use cases by regulated sector and industry

Nous is built for organizations where data cannot leave for public clouds and every operation must be provable to internal audit or regulators.

Banking, financial services & insurance

Disputed transactions, fraud prevention, credit evaluation, treasury operations, and regulatory compliance.

In-perimeter inference and databases, role-based field masking, zero credentials in prompts, and immutable Avro lineage for auditors and regulators.

Energy, fuel retail, manufacturing & fleet

Station operations, fleet dispatch and consumption, valuations, voucher control, channel margins, and B2B accounts.

Real-time queries across high-volume transactions, detection of silent vehicles or inactive accounts, and approval routes by amount and operational impact.

Healthcare, clinics & public sector

Case and record management, regulated procurement, benefit authorizations, and citizen or patient workflows with protected personal data.

Full on-prem data sovereignty, granular permissions by object, row, and column, and workflows with digital signatures and official signer integration.

Enterprise groups & multi-site operations

Corporations with multiple subsidiaries, plants, or countries that need to share workflows without centralizing databases in an external cloud.

NOUS↔NOUS federation: each site keeps its own Vault and local data while exchanging catalogs and workflows through cryptographically signed bundles with zero auto-merge.

Day-to-day execution

How each role interacts from their everyday channel

Every channel connects to the same data plane, validates corporate SSO identity, and enforces the same policies and approval chains.

Android · iOS · Alexa

Executives and managers on the move

Ask how the company woke up today, review revenue or margin progress, and approve urgent operations from their phone or by voice under their corporate profile.

voice:SIP · Mobile · Console

Approvers on critical-SLA routes

Receive notifications in inbox, email, or Teams, and when a critical approval is about to breach its SLA, answer Nous’s automatic outbound call over voice:SIP.

WhatsApp · Android · iOS

Account executives and field teams

Check a customer’s debt, latest invoices, tax ID, or credit-note status on the go right before walking into a client meeting.

Web · Tables & workflows

Finance, collections, and operations analysts

Run live queries across the business ontology, review supplier payment cutoffs, and trigger transactional workflows under deterministic rules.

Flow assistant · Ontology

Domain owners and continuous-improvement leads

Turn an operational need into a governed workflow draft through a guided interview and maintain the definitions of customer, invoice, valuation, or risk.

Control plane · nous_ctl

IT, Security, and CISO teams

Manage the secrets Vault, native database datasources, role permissions, and run observability in a control plane isolated from user traffic.

Does this fit your case?

  • Deploy a governed AI platform on your own infrastructure with full traceability.
  • Connect databases and internal systems with credentials secured in a Vault.
  • Serve web, mobile, WhatsApp, and voice on the same policy and approval engine.
  • Run every department of the company on a single installation.